Update: This issue was resolved, and further information is here.

So as of yesterday evening my additional accounts were STILL not activated on my plan. I hopped onto online chat with seohosing, and the operator told me that a billing manager would be in touch with me via email before the end of the night. I waited several hours until 11:30 PM EST (seohosing is on central time), when, with no email in my inbox, I fired up online again to speak with a different operator. I related my story and what was told to me earlier. He told me that a billing manager was there, but not there right now (stepped out). I told him I’d wait until 12:30 and check back, but please get back to me. Of course, I didn’t hear from anyone.

I started up chat once again at 12:40 (yes, that’s after midnight), and after waiting a bit, was told my accounts were activated. Whoo hoo! I even got an email! Of course, when I tried to activate an account (set up a domain), I was unable to do so. Hmmm. It was getting late at that point (after 1 AM), so I gave up for the night, hoping it was just an error on my part (gasp!). It would only be coincidence that when I list all my accounts in WHM, it shows 35/35 accounts used (not 35/50), right?

I tried again tonight when I got home to activate an account - no worky. I fired up trusty online chat and walked through what I did with the operator (I was doing it right). The operator looked into it, and even tried to set up an account using my login/pw - no worky for operator either.  He says I need to contact support with an email. Sigh.

SO: I STILL don’t have my additional accounts a full 5 days after I paid for them. When will it end?